Returns Policy

30-day returns on unopened items in original packaging

Return Period30 days from delivery
Condition RequiredUnopened, original packaging, all items included
Return ShippingCustomer pays return shipping costs
Refund MethodSame payment method used for purchase
Account NameRefund must match original payment account holder name

How to Return

1

Contact Us

Email contact@retinolplustret.com with your order number

2

Receive Authorization

We'll provide return instructions and RMA number

3

Ship Return

Send items in original packaging to provided address

4

Receive Refund

Processed within 7-10 business days after inspection

Non-Returnable Items

  • • Opened or used products
  • • Damaged or missing original packaging
  • • Returns outside 30-day window
  • • Without RMA authorization